Human Relations Department
(301) 600-1109, dia1 711 for Maryland Relay Services
Retaliation may occur in overt or
more indirect ways. Companies and organizations should ensure that their supervisors,
managers, and lead workers know the company's Equal Opportunity Procedures and
that retaliation will not be allowed. A complaint of retaliation may be filed
by a person who has exercised his or her rights to inquire about a possible
discriminatory practice or who has actually filed a formal complaint of
discrimination, and negative employment or housing consequences has resulted
because the complaint was filed. Witnesses and participants in investigations
involving alleged discriminatory behavior also should be free from retaliatory
actions by the employer or the organization. A complaint of retaliation is a
separate complaint and is taken seriously by Human Rights Offices.
A FEW GUIDELINES INCLUDE BUT ARE NOT LIMITED TO:
- Only employees - people with a need to know -
should be told about the inquiry or actual complaint.
- Handle the matter as seriously and professionally
as you handle other important aspects of your business operation.
- Point out to staff with a need to know that
normal business-like courtesies, routines, opportunities, benefits, and
privileges of employment should be extended to the person who inquired or
complained about an alleged discriminatory action as has been normally
afforded this person or people in his/her job classification in the past.
- Disciplinary action should be in keeping with the
company's normal practices and should not be increased because the person
inquired or filed a formal complaint of discrimination.
- Make sure the affected employee(s) know to whom
to address future concerns.
- Take extra care not to lower the employee's
evaluation because he or she exercised the right to have alleged
discriminatory conduct eliminated and /or corrected.
- Consult E.E.O.C. formal guidelines, consult with
your legal staff or human resources director to develop more specific
- If you operate a retail establishment, employees
who are customers should be treated with the same courtesies as any other