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Utilities & Solid Waste Management

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1. Who do I contact if I have a water or sewer emergency?

If you are on Frederick County's water and/or sewer system call
301-600-2187 (M-F 7:00 a.m. - 3:30 p.m.) OR 301-600-2194 (after hours, holidays or weekends)

If you are a CITY WATER AND/OR SEWER customer, you should call 301-600-1440.

2. I am a Frederick County Water and/or Sewer customer, who do I contact for billing questions?

You should contact the billing office at 301-600-2354.

3. Is my water supply fluoridated?

You should Click Here

4. Are there current water restrictions?

You should Click here

5. I'm looking to have a fire hydrant flow test performed. Who should I contact?

You should call 301-600-1825.

6. Is water and sewer available for a specific location?

You should contact 301-600-2078.

7. I have questions regarding Pretreatment.

Please check our Pretreatment FAQ

8. I have a private well and/or septic, who do I contact with questions?

These questions must be directed to the Health Department at 301-600-1726.

9. Where can I find a copy of the Consumer Confidence Report for my water supply?

The main brochure sent to all Frederick County water customers can be obtained by clicking on the 'Consumer Confidence Report' link below. Specific plant information may viewed here.
Consumer Confidence Report