Crowd Management & Training

Background - Why Are Crowd Managers Required?
Since the crowd crush at the E2 Night Club took 21 lives in Chicago (February 17, 2003) and the inferno at The Station nightclub (February 20, 2003) claimed 100 lives in the fourth-deadliest nightclub fire in U.S. history, NFPA has enacted tough new code provisions for fire sprinklers and crowd management in assembly venues. Those provisions mark sweeping changes to the codes and standards governing safety in assembly occupancies. Assemblies are any occupancy where 50 or more people gather.

These costly fires sparked awareness about the fire code issues in nightclubs and other places of assembly. Those issues surround crowd management - controlling groups of people at clubs, conventions, and other gatherings, and making sure that facilities are equipped to handle such crowds so that the occupants can get out alive. (See crowd management brochure.)

Fire Prevention Code Requirements
The 2009 edition of NFPA 1, Uniform Fire Code, states:
  •* Crowd Managers.
  • Assembly occupancies shall be provided with a minimum of 1 trained crowd manager or crowd manager supervisor. Where the occupant load exceeds 250, additional trained crowd managers or crowd manager supervisors shall be provided at a ratio of 1 crowd manager or crowd manager supervisor for every 250 occupants, unless otherwise permitted by the following:
    1. This requirement shall not apply to assembly occupancies used exclusively for religious worship with an occupant load not exceeding 2000.
    2. The ratio of trained crowd managers to occupants shall be permitted to be reduced where, in the opinion of the AHJ, the existence of an approved, supervised automatic sprinkler system and the nature of the event warrant. [101:; 101:]
  • The crowd manager shall receive approved training in crowd management techniques. [101:; 101:]
How to Receive Training in Crowd Management
Take the Online E-Course!
The Frederick County Office of the Fire Marshal in cooperation with the Maryland State Fire Marshal's Office and other county and municipal Fire Marshals within the State of Maryland are offering a Complete the Crowd Manager E-Course. (If you have difficulty in printing out your certificate at the completion of the course, please contact the State Fire Marshal's office at 301-791-4758.)

This web-based interactive program has been designed to give those persons designated as crowd managers the information necessary to provide occupant safety wherever people gather. The online program should take no longer than 30 minutes to complete.

Upon completion of this program, participants will have the knowledge, skills, and abilities to create a safe environment for occupants to gather and promote a safe environment for your customers.

Any business or organization preferring to complete this training through classroom instruction at their facility should call the Frederick County office of the Fire Marshal at 301-600-1479 to schedule.

If you have any questions regarding this program or the requirements for Crowd Managers, please contact the office of the Fire Marshal at 301-600-1479.