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The Americans with Disabilities Act applies to Frederick County Government and its programs, services, activities, and facilities. Anyone requiring an auxiliary aid or service for effective communication or who has a complaint should contact the Frederick County Citizen Services Division, 301-600-1454 (for MD Relay – TTY numbers are 711 or 1-800-735-2258) or email as soon as possible, but no later than 72 hours before the scheduled event.
Americans with Disabilities Act (ADA) was signed into law on July 26, 1990, to provide persons with disabilities civil rights protections ensuring accessibility to services, programs and activities to enable participation in all aspects of community life. The ADA prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, state and local government services, public accommodations, commercial facilities and transportation.
It also mandates the establishment of TDD / telephone relay services. The principle areas of the ADA are as follows:
For more information on the ADA, visit the ADA website or contact the Mid-Atlantic ADA information Center at 1-800-949-4232 V / TTY.
The Frederick County Government and its programs, services, activities, complies with the Americans with Disabilities Act. If you need auxiliary aids and services for effective communication or a reasonable modification in programs, services or activities contact the ADA Coordinator as soon as possible, preferably 3 days before the activity or event.
A grievance procedure is available to resolve complaints. See Procedures & Complaints Forms tab above.
All requests and grievances should be sent to:
Division of Citizen Services
Attention: ADA Coordinator
Christine Cambareri Kay, Division Director
401 Sagner Ave.
Frederick, MD 21701
By email to ADA@frederickcountymd.gov
Call 301-600-1110
For MD Relay - TTY numbers are 711 or 800-735-2258
This Complaint Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990, “ADA”. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Frederick County Government.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.
ADA Grievance Procedure document
ADA Notice document
The ADA Complaint/Grievance Form can be completed online and will be submitted to ADA Coordinator; or printed (version), complete and send to:
Division of Citizen Services
Attention: ADA Coordinator
Christine Cambareri Kay, Division Director
401 Sagner Ave.
Frederick, MD 21701
By email to ADA@frederickcountymd.gov
Call 301-600-1454
For MD relay - TTY numbers are 711 or 800-735-2258
DPW - Public Pedestrian Infrastructure Accessibility: For inspections and repairs, public input and public rights-of-way, please review the Public Works Accessibility page.
TransIT: TransIT offers two transportation services for persons with disabilities. Please review the TransIT ADA Services page.