Department of Emergency Communications

               If you have an EMERGENCY, Dial 911

The Department of Emergency Communications serves as the PSAP (Public Safety Answering Point) answering and distribution point for all 911 emergency and non-emergency requests for assistance in Frederick County. The Communications Center provides both Basic 911 and Enhanced 911 (E911) which provides more specific location information on the whereabouts of a wireless caller by using latitude and longitude. Within the past year we began TEXT to 911.  This allows the public to TEXT an emergency to 911.  We are working on NEXTGEN 911 (NG911) which will allow pictures and video to be sent to 911 along with texting.

Responsibilities


The Department is responsible for the dispatch of fire, rescue, and ambulance services, Frederick County Animal Control, and law enforcement including the Frederick County Sheriff's Office, Brunswick City Police, and the Thurmont Police Department.

Numerous non-emergency phone lines are monitored, and the center coordinates all after-hour communications for county agencies.

Contact Us

  1. John Woelfel


    Director
    Email

    5370 Public Safety Place
    3rd Floor
    Frederick, MD 21704

    Ph: 301-600-1603
    Fx: 301-600-2811

    Staff Directory


    We Are Hiring

    Business Records Request

    Reports and Statistics