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1. What types of incidents should I report to Risk Management?

Any accident or incident involving a citizen (non-county employee) which occurs on Frederick County property or involves a county employee should be reported to Risk Management via email or by calling Paul Brunner at 301-600-1425.

2. I experienced a sewer back-up and have damage to my home. What should I do?

If you are currently experiencing a sewer back-up in your home, contact Water & Sewer Utilities at 301-600-1825.

For after-hours, weekends, or holidays, call 301-600-2194.

Do not wait to take action to remove the water and mitigate damage. Document your damages. Call your homeowners or rental insurance company. Complete the Citizen Injury or Property Damage Form. Your report will be investigated and a liability decision will be determined.

3. After my form is submitted, when can I expect to hear back from someone?

Your e-mail will be acknowledged within two business days.