Constituent Services

Text our new help line at 301-900-8501!

Welcome to the Constituent Services Office. The Constituent Services Office is a vital support function within the Office of the County Executive. Our priority is to deliver equitable and efficient services.  Staff support County residents by providing information and facilitating access to County programs and services.  Staff work with residents to help identify community resources, connect with subject matter experts, answer questions, and resolve concerns.

You can contact Constituent Services staff by using FCG Fixit. Be sure to choose "County-Wide Concerns/Constituent Services" from the list of categories when making your request.

You may also contact our Constituent Services Manager, Kathan McCarthy, by phone at 301-600-6083 or by email at ConstituentServices@FrederickCountyMD.gov.

The Americans with Disabilities Act (ADA) Information

Looking for information about The Americans with Disabilities Act (ADA)? Visit our ADA page for more resources.

Recognitions Request

Looking for a certificate of recognition or proclamation? Email us your request using Recognitions@FrederickCountyMD.gov.

FAQs

Find Answers Faster. For our list of Frequently Asked Questions (FAQs), please click here: Frederick County FAQs

Report a Problem

Live in the City of Frederick? To report a problem within that municipality, please visit: Report a Problem-City of Frederick