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Departments
Welcome to Frederick County's Department page!
Here, you can find a listing of county departments, each dedicated to serving our community, as well as some of their most popular resources. Our goal is to make it easier for you to connect with the right services and stay informed about the programs and initiatives shaping our county and our community.
Have a specific question and aren't sure where to look? Consider using the automated chatbot, Fredbot, located at the bottom righthand corner of the page or texting one of our agency text lines.
With that out of the way, explore the various departments below and find the information you need to make your experience with Frederick County as pleasant as possible!
Departments at Frederick County, MD
Contact Us
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Frederick County Government
12 E. Church St. Frederick, MD 21701
Ph: 301-600-9000
Find a Text Line!Hours of Operation:
Monday - Friday 8:00AM to 4:00PM
- I need a bus route.
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Transit Services has several options for route planning on their Routes & Schedule Information webpage. You can find additional resources about how to plan your trip and the ins-and-outs of riding the bus on Transit's own FAQ page.
- How much does it cost to ride the bus?
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All Transit services are currently free.
- How do I find what county resources are delayed/closed due to weather?
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Any and all severe weather alerts, closures, and delays will be updated on Frederick County's Severe Weather Communications page, where you can view the latest news, information on closures, and report any weather-related issues in your area.
- When is recycling pickup in my neighborhood?
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You can view the recycling schedule for your neighborhood by going to Recycling Information and using the Recycling Information help tool. Recycling pickup may occur anywhere from 6AM-6PM.
Please note that trash collection and trash bin replacement is handled by city governments or HOAs, not the county. Please contact your local municipality or HOA for information about trash collection.
To report a problem such as a missed pick-up or a damaged bin, please go to Solid Waste and Recycling and use the Report a Problem tool at the bottom of the page.
- I would like to adopt an animal.
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Frederick County has a number of pets looking for good homes ranging from cats to dogs to small animals like mice, guinea pigs, and turtles. You can view available animals for adoption by going to the Animal Control Adopt page.
- I would like to report an issue in my area, like a downed street sign or animal carcass on the road.
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The easiest way to contact the county directly about issues in your area such as downed street signs, unplowed roads, animal carcasses, and more would be to contact us at FCG Fix-It. Upon sending your request, you should expect to hear back from a member of our staff within 48 hours.
- I need a permit for my building project.
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You can find all available permits and inspection services across the county on the Permits & Inspections webpage.
To check the status of your permit or change its information, please contact the Permits office at 301-600-3463.
- I'm not sure if my building project needs a permit or not. How do I find out?
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If you aren't sure if you need a permit or inspection and would like to ask a county staff member then you may want to try the Planning and Permitting FAQ page or contacting Planning and Permitting at 301-600-1153 during normal business hours
- I want to view and/or pay my county bills online.
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Most county services and bills can be paid online. A directory of all payable bill types can be found on the Online Bill Inquiries webpage.
- I would like to register to vote.
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If you would like to register to vote or make adjustments to your current voter registration, visit the Who Can Vote? informational webpage to learn more.