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If you are unable to view the video, click here to watch it on YouTube.
Text alternative: The video “FCG FixIt Instructions” provides a step-by-step visual guide on how to report issues and submit service requests using Frederick County’s FixIt application. It includes instructions for accessing the website, filling out forms, and submitting reports.
FCG FixIt is where Frederick County residents can now report concerns. This new mobile app and web tool allows you to easily request help from various County divisions like Public Works, Planning, and Parks and Rec, right from your mobile phone.
In the FCG FixIt app, you can upload pictures, add a location, and track your requests with just a few clicks. You can also view other reported concerns in your neighboring area.
The free app is available through iOS and Android app stores. Find it by searching ‘FCG FixIt’ or click the button to download it below.
EMERGENCY ASSISTANCE IS NOT AVAILABLE THROUGH THIS WEBSITE AND APPLICATiON. If you need Police, Fire, or Ambulance, dial or text 9-1-1. Call 9-1-1 if someone’s health, safety, or property is in danger and you need help right away.
For a list of lines to text by divisions, visit our agency text line page.
If you are unable to view or use the SeeClickFix portal below, please click here to report a community issue directly on SeeClickFix.
Text alternative: The SeeClickFix community issue reporting portal allows residents to report non-emergency issues such as potholes, streetlight outages, or public maintenance concerns directly to Frederick County. Users can view existing reports, submit new requests, and track updates on previously reported issues.