Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Water and Sewer Utilities (DWSU)
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If you are on Frederick County's water and/or sewer system call 301-600-2187 (M-F 7:00 a.m. - 3:30 p.m.) or 301-600-2194 (after hours, holidays or weekends) If you are a CITY WATER AND/OR SEWER customer, you should call 301-600-1440.Water and Sewer Utilities (DWSU)
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Water and Sewer Utilities (DWSU)
You should contact the billing office at 301-600-2354.
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Water and Sewer Utilities (DWSU)
Fluoridated water systems are listed on the Division’s Water Purification and Distribution page.
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Water and Sewer Utilities (DWSU)
Fire Hydrant Flow Test Requests may be submitted electronically by completing the online form.
Alternatively, a written request may be mailed or faxed. Please call 301-600-2945 for further details regarding submitting a written request.
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Water and Sewer Utilities (DWSU)
Requests for information about connecting to County water and/or sewer may be submitted using the online form. Please call 301-600-2078 for additional questions and/or assistance.
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Please check our website at https://www.frederickcountymd.gov/1290/Pretreatment-Program.Water and Sewer Utilities (DWSU)
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Water and Sewer Utilities (DWSU)
These questions must be directed to the Health Department at 301-600-1726.
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Water and Sewer Utilities (DWSU)
The Division of Water and Sewer Utilities (DWSU) is a member of "Miss Utility" (http://www.missutility.net/maryland/mdmemberutilities.asp) which is a member of a "One-call system" that allows a person to notify the DWSU of planned excavation or demolition by calling 1-800-257-7777 or 811, or via an interactive ticket request system.
Please note that Frederick County Division of Water and Sewer Utilities locators only mark Frederick County owned or operated water and sewer lines and do not mark private lines.
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Water and Sewer Utilities (DWSU)
Consumer Confidence Reports for specific water systems.