The Frederick County State Health Insurance Assistance Program (SHIP) offers confidential, face-to-face counseling assistance for people who have Medicare. Trained staff members are available to help Medicare beneficiaries, family members and caregivers understand Medicare benefits, bills, and Medicare rights.
Included in the SHIP program:
Assistance in filing Medicare appeals and help with billing problems
Help in understanding and applying for Medicare benefits
Medicare D counseling
Counselors provide in person and telephone assistance with:
It is our goal to serve our clients with excellence and we want to hear from you about your experience with the Division. Your feedback will enable us to continue to enhance our services and better respond to your needs.
If you have contacted the Senior Services Division or used a Division service recently, please take a moment to complete this survey.